At Apexx Nutrition, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order and transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website

This information is collected to ensure smooth website functionality and a better user experience.

2. How We Use Your Information

The information collected is used for the following purposes:

  • To process and fulfill orders
  • To communicate order updates and support requests
  • To improve website performance and user experience
  • To prevent fraud and unauthorized transactions
  • To comply with legal and regulatory requirements

3. Payment Information

  • All online payments are processed securely through Razorpay.
  • Apexx Nutrition does not store or have access to your debit card, credit card, or banking details.
  • Payment data is handled directly by Razorpay in accordance with their security standards.

4. Cookies & Tracking Technologies

  • Our website uses cookies to enhance browsing experience and website functionality.
  • Cookies help us understand user behavior, preferences, and traffic patterns.
  • You may disable cookies in your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

  • Courier and logistics partners for order delivery
  • Payment gateway partners (Razorpay) for secure transactions
  • Legal or government authorities if required by law

All third parties are obligated to maintain confidentiality.

6. Data Security

  • We implement appropriate technical and organizational measures to protect your data.
  • Our website uses secure servers and encryption where applicable.
  • While we strive to protect your information, no online transmission is 100% secure.

7. Third-Party Links

  • Our website may contain links to third-party websites.
  • Apexx Nutrition is not responsible for the privacy practices or content of external websites.
  • Users are advised to review the privacy policies of third-party sites separately.

8. User Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

Requests can be made using the contact details mentioned in the website footer.

9. Children’s Privacy

  • Our website and products are intended for users 18 years and above.
  • We do not knowingly collect personal information from minors.

10. Policy Updates

  • Apexx Nutrition reserves the right to update or modify this Privacy Policy at any time.
  • Any changes will be effective immediately upon posting on the website.
  • Continued use of the website constitutes acceptance of the updated policy.

11. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, users may contact Apexx Nutrition through the email address, phone number, or registered address provided in the website footer.