Welcome to Apexx Nutrition.
By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. About Apexx Nutrition
Apexx Nutrition is a fitness and nutrition brand offering authentic health and dietary supplements through its online platform and physical store. We specialize in products related to muscle building, fat loss, recovery, and overall fitness.
2. Eligibility to Use
- By using this website, you confirm that you are 18 years of age or older.
- If you are under 18, you may use the website only under parental or guardian supervision.
3. Product Information & Disclaimer
- All products sold on Apexx Nutrition are dietary supplements, not medicines.
- Supplements are not intended to diagnose, treat, cure, or prevent any disease.
- Individual results may vary depending on body type, training, diet, and lifestyle.
- Customers are advised to consult a doctor or healthcare professional before consuming supplements, especially if pregnant, nursing, or having any medical condition.
4. Authenticity Commitment
- We guarantee that all products available on our website are 100% genuine and authentic.
- Products are sourced from authorized distributors and trusted brands.
- Packaging, labeling, or design may change as per manufacturer updates without prior notice.
5. Pricing & Product Availability
- All prices listed on the website are in Indian Rupees (INR).
- Prices may be inclusive or exclusive of taxes as mentioned on the product page.
- Apexx Nutrition reserves the right to modify product prices, offers, or availability at any time without prior notice.
- In case of pricing errors or stock issues, we reserve the right to cancel or modify orders.
6. Orders & Payments
- Payments on Apexx Nutrition are securely processed via Razorpay.
- We support multiple payment methods including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) where applicable.
- Apexx Nutrition does not store card or banking details on its servers.
- Orders are confirmed only after successful payment authorization or COD confirmation.
7. Shipping & Delivery
- Orders are generally dispatched within 24–48 working hours after confirmation.
- Delivery timelines depend on location, courier partner, and operational conditions.
- Apexx Nutrition is not responsible for delays caused by courier services, weather conditions, or other external factors.
- Delivery details and timelines are mentioned clearly on the website.
(For more information, please refer to our Shipping Policy.)
8. Returns, Refunds & Cancellations
- Due to the consumable nature of supplements, opened or used products are not eligible for return or refund.
- Returns are accepted only in cases of:
- Wrong product delivered
- Damaged or tampered package (must be reported within 24 hours of delivery)
- Order cancellations are allowed only before dispatch.
- Approved refunds will be processed to the original payment method within 5–7 working days.
(Please refer to our Refund & Cancellation Policy for full details.)
9. User Conduct
- Users agree not to misuse the website or engage in fraudulent, abusive, or unlawful activities.
- Providing false information may result in order cancellation or account restriction.
- Apexx Nutrition reserves the right to refuse service to anyone violating these terms.
10. Intellectual Property
- All content on this website including logos, images, text, graphics, banners, and design elements is the intellectual property of Apexx Nutrition.
- Unauthorized copying, reproduction, or use of any content is strictly prohibited.
11. Limitation of Liability
- Apexx Nutrition shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability shall not exceed the value of the product purchased.
12. External Links
- Our website may contain links to third-party websites.
- Apexx Nutrition is not responsible for the content, policies, or practices of external sites.
13. Governing Law & Jurisdiction
- These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of Indian courts only.
14. Contact & Support
All business contact details including registered address, customer support email, and phone number are clearly mentioned in the website footer.
Users may reach out to us through the provided contact channels for any queries or assistance.